Easy to work with. They understand my concerns even if its just minuscule problem that im concerned with. They provided me with detailed explanation on how they checked my giulia.
A fair price. Wait for paperwork was excessive. Some employees said a few less than brilliant things. If you think I’m going to write more because…
If you want to be scammed go here! They have dumb add-ons that are not required but they make it a requirement. Specifically this review is for Cesar, he made me feel pressured to buy the car! I walked out that dealer and went to another Alfa Romeo. Found the perfect car with no stupid car gps that’s 1299! The car this dealer had seemed like it wasn’t even detailed good, inside was still filthy. This is a scummy dealership in Van Nuys just trying to make money off of people with higher than normal interest and add-ons. If you want to save money and be respected by employees, DONT GO HERE!
everybody was fantastic. this was a very well run place. i would recomend this facility to anybody. thank you guys so much for all your help.
I was humiliated by finance when he asked to see my bank acct if I had the money. When I forgot to notify bank of my transaction only partial payment went thru. So he would charge the rest the next day. The car was going to stay on the lot until it could be delivered the next day. I have bought other cars at differant dealers and have taken the car with no problem to come back the next day and to process the payment with debit card. I will not recommend your dealership and probably will discourage people from buying from any of Westbrook dealerships.
Great experience! Attentive yet not pushy. Impressive salesman (Jaonathan) and very well organized finance at end. Would go back in the future when needed for sure :)
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
Took a little longer than told. Service guy was nice. Had some add on, one I chose to have done. Bur my check engine light came on almost immediately after the service
I truly love Alfa Romeo Westbrooke because they are truly phenomenal and they always take excellent care of me! Professional, fast and friendly! I highly recommend
Everything was easy and well organized. Jacky was very helpful and courteous. Times worked out as promised. Overall a terrific experience. I always have good experiences at Russel Westbrook
Responsive to my initial contact. Patient and very personable. Made it a great experience overall
Cesar was amazing, very friendly, he showed and explained about the car I side out. Answered all of my questions and the car is amazing I am in love with it. I made an excellent choice. Thank you
Easy to work with. They understand my concerns even if its just minuscule problem that im concerned with. They provided me with detailed explanation on how they checked my giulia.
Ceaser is super reliable and works to make the deal happen no matter what. Will definitely refer my friends and family to him. Great service
Was an excellent salesman and very helpful. Answer every question that i had and got me the best deal possible. Thank you Cesar , I’ll be back for that Maserati !
everybody was fantastic. this was a very well run place. i would recomend this facility to anybody. thank you guys so much for all your help.
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
Danny is DA BOMB, my ex-co worker 😊Barsack and José and Angel the detailer also need to be mentioned, helpful and always there to help!Only next time they should wash my car, it used to be like that when I worked there.
Swan was very helpful. I interrupted a training class for his help. Thx for walk thru of the car, so fun to drive. Thank you
I truly love Alfa Romeo Westbrooke because they are truly phenomenal and they always take excellent care of me! Professional, fast and friendly! I highly recommend
I had a good experience at this dealership.Luis Valdez was very friendly he helped us ,and answered all our questions.we were able to get our truck that same day.thanks Luis Valdez..
luis valdez was cool af , i didn’t felt pressured, let me test drive cars til i found the right one for my beautiful wife
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
Very pleasant transaction. Nice and friendly staff as always. Not the first time buying for me and my family. Special thanks to Luis V salesperson, sales manager and GM. Thanks a lot everyone
I had a great experience buying a car form these guys. The sales people in finance guy was super helpful and nice. I picked out my car on true car.com I'm super busy, and my experience buying the car was quick. I did it in 3.5 hours.
everybody was fantastic. this was a very well run place. i would recomend this facility to anybody. thank you guys so much for all your help.
I was humiliated by finance when he asked to see my bank acct if I had the money. When I forgot to notify bank of my transaction only partial payment went thru. So he would charge the rest the next day. The car was going to stay on the lot until it could be delivered the next day. I have bought other cars at differant dealers and have taken the car with no problem to come back the next day and to process the payment with debit card. I will not recommend your dealership and probably will discourage people from buying from any of Westbrook dealerships.
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
Andrew and the rest of the team were very helpful and understanding. The negotiation process was very smooth and hassle free. I did not have to wait too long for paperwork.
I love everything about the dealership i just have one issue. I got a loaner car it was vandalized and 5 badges were stolen from the car. So i got a bill for just under $600. I find it insanely ridiculous that it's just $220 to put on 5 badges that can't take more than 10 min total.
A fair price. Wait for paperwork was excessive. Some employees said a few less than brilliant things. If you think I’m going to write more because…
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
8/17/21 I called the dealership regarding a 2017 Maserati Quattroporte that was listed on your website I scheduled an appointment to test drive the car. When I checked online the car was no longer available. It had been replaced with a 2018 Quattroporte with the exact same color and body style. I called the dealership, and no one knew the status of the 2017 car. I explained that I live an hour and 30 minutes away and that I needed to know the status of the car before making the drive. There was some confusion if the car was available or not. Eventually I was told the car was gone, disappeared, who knows… I’m pretty sure the dealership listed the wrong year and price of the car. I then made an appointment to test drive the 2017 Quattroporte. I showed up to drive the car and was greeted by a not so pleasant valet. Who didn’t valet my car, he just informed me where to park. The Product Specialist came out and introduced himself. While we talked about the car it was clear he had not done any prep to show the car. I asked him several times about the warranty on the vehicle and he repeatedly told me the car had a two year warranty (which was very important to me). He also didn’t make a mental note to get answers to my other questions about the car. There were some aspects of the car I knew more about than he did. After the test drive, we went inside to start the purchase. My spouse and I noticed the entire office seemed to be ran very unprofessionally for a high-end car dealership. From a Finance Manager looking like he slept on a park bench, to office personnel yelling to each other from one end of the building to the other end. I left the dealership without purchasing the car because my insurance would not cover high-end cars. I informed them that I’d be back the next day (after retaining insurance) to buy the car. On my return the next day the Product Specialist seemed to have a little more energy. I asked again about the two year warranty and was again assured that the warranty was in place. At that point we were introduced to your Finance Specialist, which turned into a disaster. He couldn’t have been anymore rude and unprofessional in informing me that the warranty was only for ten months. And was very condescending when I asked for them to work with me on a two warranty (that I was told was on the car. And a selling point for me). His attitude was so unprofessional to the point that the Finance Manager came into the office and apologize his behavior. I did purchase the car without the two warranty because I fell in love with it once I saw it online. Even with the confusion about the year and price of the car. With the treatment I received, It would be hard to recommend your dealership or give a good review at this point. Your staff did not sell me the car. THE CAR SOLD ITSELF.
The service and the customer service is impeccable and I love it so much I’ll by another Car just to have the Maserati team with me always
Vega was awesome and helpful. Dan was awesome and even stayed an hour past closing to help secure my purchase of the new car. He offered me a ton of great information and really did help immensely. For that I am grateful. Didn’t think I was going to buy a car the day I came to test drive, but I couldn’t hold back. Overall, great experience and am excited to have made the decision to come to Alfa Romeo Van Nuys.
I had a great experience with this dealership. My sales person Vahag was extremely friendly and helpful. the process was efficient and easy. I highly recommend this dealership, make sure to ask for Vahag. He is very honest and an overall good salesperson. my lease will be over in three years and I can not wait to go back there.
A fair price. Wait for paperwork was excessive. Some employees said a few less than brilliant things. If you think I’m going to write more because…
Quick and painless financing. Got the car I wanted at a great deal. Friendly faces and took care of all my needs. Will definitely recommend for those looking for specific cars!
If you are looking at this review do yourself a favor and ask for Vahag on your next vehicle purchase. I always had the idea that sales people are just there make money but vahag is a different breed. So organized and honest. He did his job above and beyond on a timeline manner. For once purchasing a car didn’t feel like a hassle, and it’s all thanks to the one and only Vahag. Guys he is truly amazing!
Excellent service and Vahag my sales person was very helpful. Work well done. Very satisfied with my sales person. I look forward to the same service when I need my car serviced.
everybody was fantastic. this was a very well run place. i would recomend this facility to anybody. thank you guys so much for all your help.
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
I truly love Alfa Romeo Westbrooke because they are truly phenomenal and they always take excellent care of me! Professional, fast and friendly! I highly recommend
Amazing! I would definitely go again! Wow!!!!! I would definitely recommend this dealership to anyone of my close friends, thank you very much and I hope to see you guys soon!
I really enjoyed taking my car here everything was smooth and efficient and danny was great help and really friendly overall really good experience here
Although I’ve had trouble with the vehicle since I bought it at the end of June which has been really really disappointing the service people are always there to help They are very kind And precise with everything that they have tried to do with the vehicle including reaching out to corporate technicians
everybody was fantastic. this was a very well run place. i would recomend this facility to anybody. thank you guys so much for all your help.
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
Michael was very pleasant thru the entire process. The finance manager was also very helpful and was able to get us the desired financing. Thank you
Daniel and his team were awesome that day and everytime I come there. They're all awesome but Daniel's my favorite guy person to go to.
everybody was fantastic. this was a very well run place. i would recomend this facility to anybody. thank you guys so much for all your help.
They are a great dealership who work fast and help you with anything you may need and are super friendly I highly recommend them to anyone
Okay, I’ve purchased a lot of cars and even sold cars with multiple car dealerships and I have to say, working with Richard Notice and his team at RWMARF (long name, sorry!) was a 10/10 experience! I’m a flight attendant and found the exact pre-owned car I wanted, and it was not a common car/trim, so I called and worked with Richard. I was on a work trip so I wasn’t going to be back for four days and after some chat and workups, I was able to purchase the car all via phone and email and pick up when I got home on Saturday! They also worked me into the price/payment I wanted and really I would just recommend the heck out this dealership, they were soooo easy and great to work with.
I truly love Alfa Romeo Westbrooke because they are truly phenomenal and they always take excellent care of me! Professional, fast and friendly! I highly recommend
Went in not thinking I would be buying from this dealership because of previous conversations and the current nature of the car buying industry, but got a good deal and walked away with a new car after trading in my 2019 Giulia I also got from them.
Transaction was easy and pretty fast. Nice friendly team. Will recommend to friends and family.
Joscha Mass did good job Presentation and working with customer, I came just to service my car, ended up getting two new ones and my lease was still good for another 5 months
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(818) 860-7638
Call Now5711 Van Nuys Blvd • Van Nuys, CA 91401
Get DirectionsOpen Today! Sales: 9am-9pm
Open Today! Service: 7:30am-6pm
